Cancellation policy

Effective Date: 12 Jul, 2025


We value your satisfaction and strive to ensure a seamless experience. Please review our cancellation and refund policy:


1. Order Cancellation

You may cancel an order within 12 hours of placing it.


Orders once dispatched cannot be cancelled.


2. Refund Eligibility

Refunds are applicable only for damaged, defective, or incorrect items.


Claims must be raised within 48 hours of delivery with photo/video proof.


3. Refund Process

Once approved, refunds will be initiated to your original payment method.


It may take 7–10 business days for the amount to reflect in your account.


4. Non-Refundable Situations

Change of mind or incorrect order placement


Product used or damaged after delivery